The Enveyo team imported the company’s shipping data from each of their business units for all carriers and shipping modes into Insights & Modeling. The Enveyo toolset immediately shined a light on near-term opportunities to provide the organization’s members with better shipping services at a significant cost savings.
“One of the coolest things about what we do at Enveyo is we let the data tell the story, and more importantly, make the decisions. We provide a carrier agnostic platform so we don’t go into it with any pre-conceived notions or bias. We let the data speak for itself” – Coby Nilsson – CEO, Enveyo
The ability to view the data clearly and comprehensively helped the organization introduce a strategy that would reduce their overall shipping costs while providing a better experience for their members by reducing their average delivery times.
“While cost is important to us, the needs of our members come first. This delicate balance between capturing savings without impact to our membership requires us to be very careful in selecting a partner. The solution we’ve implemented with Enveyo effectively balances the needs of our business as well as the experience for our members.” – Senior Director, Strategic Sourcing & VMO
With the data in hand and the strategy set, the organization sought an agile and scalable solution that enabled it to take action. The company adopted Enveyo’s cloud-based multicarrier parcel Transportation Management System, Cloudroute, to optimize parcel shipping and schedule shipments based on carrier options. “Standardizing on Enveyo’s cloud-based platform has given our business enterprise-class stability and agility. We recently migrated 1/3 of our Over The Counter business to a new fulfillment partner. We would not have been able to adopt a new fulfillment partner and move such a significant portion of our business over in such a condensed timeframe on our own.” – Pharmacy OTC & Vendor Management
Implementing the full suite of Enveyo’s cloud-based logistics software enabled the company to eliminate their reliance on multiple legacy third party systems, remove costly human decision making, and seamlessly integrate into reporting that the company’s executive team relies on. This helped the company achieve over 14% savings on their overall parcel shipping costs, and this savings continues to grow year over year. Customer satisfaction among the organization’s healthcare services membership continues to improve as they receive their products more quickly and efficiently.
“This is really an iterative, technology-enabled process. The story continues to unfold as we refine processes along the way. The best part of our story is the ongoing engagement with Enveyo’s toolset to proactively keep our costs in check. We’ve saved a significant amount of money to date, but the most interesting data points are that we’re growing our business and shipping products to members at a pace that more than triples the growth of our costs in this area. It’s pretty great to see those two growth lines with diverging trajectories. This speaks volumes to the power of Enveyo’s intelligent platform and automation tools.” – Senior Director, Strategic Sourcing & VMO