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Delivery Experience Management Software

Optimize the entire post-purchase experience with order tracking and customer shipment notifications with Enveyo’s delivery experience management software.

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Seamless and automated communication at shipment milestones

Don’t let your customer journey end after the order has been placed. Delivery management software allows you to continue the post-purchase experience with branded, customizable notifications.


Average open rate of tracking notification emails


Average number of times shoppers track their package


  • Craft emails that inform, inspire, and convert throughout the entire delivery process


  •  SMS texts offer a direct and convenient way to communicate with customers, allowing for timely updates on order status

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  • Develop beautifully tailored landing pages to seamlessly integrate product recommendations or promotions to drive additional sales

Deliver an exceptional post-purchase experience

Real-Time Updates

Keep your customers informed about the status of their orders with automated notifications

Free Up Your Support

Reduce the number of WISMO “Where is my order” support tickets with delivery experience management software

Increase Revenue

Turn shipment status communications into a revenue-generating channel

Inform Customers

Curb customer frustration with proactive, timely updates about shipment delays

Improve Loyalty

An informative and engaged delivery process leads to improved customer loyalty

Gain A Competitive Advantage

Provide a superior delivery experience to your customers from order to delivery

Extend Your Brand Experience and Exceed customer expectations

Customer delivery experience management has become an essential piece of the e-commerce landscape, as shoppers demand more visibility and consistent communication across the journey of their packages.


Delivery experience management software notify


  • Communicate with your customer through every step of the journey: order creation, shipment created, order shipped, out for delivery, delivery delay, and package delivered
  • Be proactive through multi-channel messaging to build trust with customers, engaging them through emails, texts, and website interactions
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  • Manage and exceed customer expectations with real-time tracking to ensure the safe and timely arrival of their goods
  • Create a branded order-tracking experience for the customer that feels seamless and engaging
delivery experience management software grow


  • Grow revenue by encouraging additional purchases upon a successful delivery
  • Build customer loyalty  by being proactive with shipment exceptions, and offer assistance in case of delay

Complete Your Shipping Analytics Software

Whether you need to power-up your supply chain data control tower, diversify your carrier mix, or enhance your freight & parcel audit performance, Enveyo has a solution. We grow with you, at your pace, and can compliment existing systems.


Data transparency and analytics
at your fingertips

Explore Insights


Predict future outcomes with
advanced data modeling

Explore Modeling


Automate shipping decisions with
multi-carrier shipping software

Explore Cloudroute


Ensure accuracy and
carrier accountability

Explore Audit

Delivery Experience Management Resources

Delivery Experience Management: 4 Ways to Build Customer Loyalty

Lindsay Schuemann

Enveyo Alerting: Delivery Experience Management Software

Lindsay Schuemann

Multi-Carrier Parcel Shipping Software: 5 Automation Tools

Coby Nilsson

Harness the Power of Delivery Management Software to Boost Sales

Lindsay Schuemann

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